Shipping policy

We are not responsible if the address entered it’s not correct. In case the client realize once makes the order please contact us immediately by email to highlinetobacco@gmail.com in order for us to correct it before processing the order.

We are NOT responsible for lost, stolen or damaged packages. After the package is shipped it is the carrier responsibility not ours. To make any request or concern with USPS please visit: https://www.usps.com/help/missing-mail.htm